FAQ

Glassnode x Accointing

• Glassnode acquires Accointing: Press release
• Accessing Accointing

General

• What is Glassnode?
• What is the business model?
• What exactly do you offer?
• Where can I find product updates?
• What social media channels do you have?

Billing

• Free Accounts for Research
• Where do I find my invoices?
• When does my plan renew?
• Where can I cancel my subscription?
• Can I get a refund?

Plans

• Which assets do you support?
• Which metrics can I access?
• What does resolution mean?

Account

• How can I upgrade my account?
• How can I change my email?
• How can I change my password?
• How can I delete my account?

Data

• Why does some data change?
• Where are data changes communicated?
• Is the API data different from what I see in Studio?
• What are "entity-adjusted" metrics?
• When does the data get updated?
• Is the data "delayed"?

Learn

• Where can I learn more?
• Where should I start?
• Where can I learn about certain metrics?
• How do I use Workbench?
• How do I make use of the API?