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  1. Glassnode
  2. FAQ

FAQ

Glassnode x Accointing

  • Glassnode acquires Accointing: Press release
  • Accessing Accointing

General

  • What is Glassnode?
  • What is the business model?
  • What exactly do you offer?
  • Where can I find product updates?
  • What social media channels do you have?

Billing

  • Can I pay with crypto or wire transfer?
  • Where do I find my invoices?
  • When does my plan renew?
  • Where can I cancel my subscription?
  • Can I get a refund?

Plans

  • Which assets do you support?
  • Which metrics can I access?
  • What does resolution mean?

Account

  • How can I upgrade my account?
  • How can I change my email?
  • How can I change my password?
  • How can I delete my account?

Data

  • Why does some data change?
  • Where are data changes communicated?
  • Is the API data different from what I see in Studio?
  • What are "entity-adjusted" metrics?
  • Is the data "delayed"?

Learn

  • Where can I learn more?
  • Where should I start?
  • Where can I learn about certain metrics?
  • How do I use Workbench?
  • How do I make use of the API?
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